At House of Coaster, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
We collect the following types of information:
Personal Information:
When you make a purchase or create an account, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
Non-Personal Information:
We may also collect non-personal information such as browser type, device information, IP address, and browsing activity through cookies and analytics tools.
We use your personal information for the following purposes:
Order Processing: To fulfil and manage your orders, including shipping, billing, and customer support.
Marketing and Communications: To send promotional emails, newsletters, and updates if you have opted in. You can unsubscribe at any time.
Improving Our Services: To analyse website usage and improve our products, services, and user experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors, delivery services, and marketing platforms, solely for the purpose of fulfilling services on our behalf. These providers are required to protect your information and use it only as instructed by us.
We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse site usage. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though this may affect certain website features.
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us.
Marketing Opt-Out: You can unsubscribe from marketing communications at any time using the link provided in our emails or by contacting us directly.
Data Deletion: You may request deletion of your personal information. Certain data may be retained where required for legal or operational reasons.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
If you are located outside the United Kingdom, your personal information may be transferred to, stored, and processed in the UK or other countries where our service providers operate. By using our website, you consent to these transfers.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication. We recommend reviewing this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: houseofcoaster@gmail.com
